Refund policy
At Corleoneluxory, we take pride in delivering premium timepieces. Every product is carefully inspected before dispatch to ensure top quality.
1. Return WindowYou may request a return within 3 days of delivery.
2. Eligibility for ReturnTo be eligible:
Product must be unused and unworn
Must be returned with original packaging, box, and tags
Invoice/Proof of purchase is required
3. Non-Returnable Items
Used or scratched watches
Products without original packaging
Items purchased during sale or special offers
4. Damaged or Incorrect ProductIf you receive a damaged or wrong item:
Inform us within 48 hours of delivery
Share clear unboxing video/photos as proof
5. Refund Process
Once we receive and inspect the product, refund will be approved
Refund will be credited to the original payment method
Processing time: 5–7 business days
6. Return Shipping
Return shipping cost is to be borne by the customer
In case of defective/wrong product, we will cover the shipping charges
7. Order Cancellation
Orders can only be cancelled before dispatch
Once shipped, cancellation is not possible
8. Exchanges
Exchanges are only applicable for damaged or defective products, subject to stock availability
9. Contact UsFor any queries, reach out at:📧 Corleoneluxory.in@gmail.com